Privacy Policy

This Privacy Policy governs the collection, use, protection, and disclosure of personal data of users (hereinafter referred to as “you”, “users”) who access and use the website racio.ua (hereinafter referred to as the “site”).

The “RACIO” company aims to ensure the confidentiality and security of users’ personal data. We comply with the requirements of Ukrainian legislation on personal data protection. The processing of personal data of clients located in the EU or who are EU citizens is regulated, in particular, by the EU General Data Protection Regulation 2016/679 (hereinafter referred to as “GDPR”).

The company collects information necessary for providing and improving the quality of services. Information is collected, in particular, by obtaining contact details (first name, last name, email address, phone number, and, if necessary, other contact details) from users when submitting requests for services. Technical information (IP address, browser type, operating system) is also collected for analyzing trends and improving the site’s functionality. Cookies and other tracking technologies are used to personalize the user experience and analyze interaction with the site.

We use your information to process requests for our services, provide support, and respond to inquiries received. We may also use your email address to send you informational and marketing materials, but only with your consent. Analysis of the collected information helps us improve the site’s operation and adapt it to users’ needs. We also use the information to prevent fraud and ensure security.

We may transfer your information to trusted service providers to perform certain functions on behalf of the company. In some cases, we may share information with partners for marketing purposes, but only with your consent. We may also disclose information to government authorities if required by law.

The company takes all necessary measures to protect your information from unauthorized access, use, and disclosure. This includes using secure data transmission protocols, limiting access to personal information, and regularly updating the security system.

Users have the right to access their personal data, correct it, delete it, restrict its processing, as well as the right to object to data processing and withdraw consent for processing. To exercise these rights, you need to contact the company. We use cookies to analyze user behavior, save settings, and personalize content. You can manage cookies in your browser settings.

We may periodically update this Privacy Policy. Any changes will be published on this page.

If you have any questions regarding this Privacy Policy, please contact us via email at [email protected] or by phone at +380 (95) 169-39-05.